Terms and Conditions

JSPrint.com believes in its full spirit that by visiting or registering with the JSPrint.com website (“Site”), you agree to be bound by the terms and conditions. If you do not agree to all of the terms and conditions, please do not use the “Site”.

Copyright Notice

You acknowledge that all content included on this Site, the information, data, software, graphs, typefaces, graphics, illustrations, maps, designs, icons, written and other material and compilations (collectively, “Content”) are intellectual property and copyrighted works of JSPrint.com and/or various third-party providers (“Providers”). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed are subject to the U.S. Copyright Act.

Trademarks

You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks of JSPrint.com in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior written consent of JSPrint.com. The use of Trademarks on any other website or network computer environment is prohibited. JSPrint.com prohibits the use of Trademarks as a “hot” link on, or to, any other website unless establishment of such a link is pre-approved by JSPrint.com in writing.

User Conduct

You are solely responsible for the content and context of any materials you post or submit by using the Site or through JSPrint.com. You warrant and agree that while using the Site, you shall not upload, post, transmit, distribute or otherwise publish through the Site any materials which: (a) are unlawful, threatening, harassing or profane; (b) restrict or inhibit any other user from using or enjoying the Site; (c) constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability; or (d) contain a virus or other harmful component, advertising of any kind, or false or misleading indications or origin or statements of fact.

Use Restriction

You are only allowed to use this Site to make legitimate requests to purchase the products or services offered, and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by JSPrint.com. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate. It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law. Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without prior written permission of JSPrint.com is prohibited.

Password

You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use.

Privacy

You confirm that you have read, understood and agree to the JSPrint.com Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by JSPrint.com, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the JSPrint.com Privacy Policy. If you are not a resident of the United States, please note that the personal information you submit to the Site will be transferred to the United States and processed by JSPrint.com in order to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy).

DISCLAIMER OF WARRANTIES

THE SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. JSPrint.com DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JSPrint.com – INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE “COVERED PARTIES”) – BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEEDS THE AMOUNT PAID BY YOU TO JSPrint.com FOR THE REQUEST.

Return and Refund Policy:

If you find any fault in printing of your product or the product is not printed according to your specifications, you need to inform the company with 3 working days after receiving your order. In case of the faulty printing or not specified printing we reprint your original order but don’t refund the money. Defect checking is done by the management team. The customers need to send the defective product’s digital photos to the company using their own expenditure within 7 business days in order to receive the reprint of your product. Accelerated orders have charges which are non refundable.

Production Speed, Shipping and delivery of orders:

Once you have paid or sent the complete amount of your order to the company and shared your order with artwork/file either in hard form or electronic form, and agreed upon the shared content, which is reviewed by the press department then the production speed and printing turnaround time starts. Placing an order on our website you can select the production speed which shows the no of working days from printing to the shipment. You should send your agreement to the proof before 10 am Central Standard Time (CT). The Company and employees try their best to provide you your products in time via shipping. In case of any delay, Jsprint.com is not liable for any loss/damage done because of the delay in shipping. The customers accept that the company is not responsible for any delay because of the weather or custom issues which cannot be controlled directly by us. If there is problem with the printing process, the charges will be refunded although orders aren’t cancelled caused by delay in printing.

You decide to bill the entire amount in terms of custom duties and fees when shipped to respective locations. As a customer, it is your duty to clear amounts of custom for shipping the products outside USA. The company provides 10 to 12 days for shipping the product while 6-8 days for accelerated shipping (with 2-3 days for ground shipping) to any location within USA having no weight and quantity limit.  Shipping to the extra locations will cost you extra charges. The company is not responsible for the delivery transportation timings, and loss or damage which is done during the shipping. Legally the company is not to be blamed for any loss in shipping. Although this type of incidents can be bought into attention after 6 working days after the shipment If you provide us incorrect shipment delivery address or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment. 

Indemnification

You agree to defend, indemnify and hold harmless the Covered Parties from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any password-protected area of the Site using your password, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a Third Party (as described below), you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any Third Party.

Third Parties

If you use this Site to submit Requests for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use as well as for any Request submitted, including related fees, charges and performance obligations. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.

User Conduct on Our Website:

You are liable for any material either pictures, music or writing which you upload, share, publicize or anyway give out or disperse through our website. You accept that any material either pictures, music or writing that you upload, share, publicize or anyway give out or disperse through our website or is used in collaboration with Our Website Contents will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party unless you have obtained the appropriate authorizations from the respective owners for such use. You accept and permit that you shall not upload, share, publicize or anyway give out or disperse through our website any web content that is unpleasant, obscene and cut down our various users from utilizing the services of our website or infringe the scholarly property rights of Jsprint.com or any other third party. 

We have no authority over the material shared by the customers of Jsprint.com and hence we give no assurance of the validity, decency or morality of the material. Jsprint.com will not be responsible for any web content which you find indecent, unlawful or abusive.  

Jsprint com have the right to remove any material that is indecent, abusive or otherwise unlawful but it’s not their duty to remove such material which violates terms and conditions or which are thought of as objectionable. The company has all the authority to keep the content posted to our website or may reveal it if required (a) stick to judicial process; (b) apply the terms of service; (c) replies the assert that the web content disobeys  the third-parties right; or (d) keeps the rights, wealth or safety of our website and its customers.

In order to receive our products, it is your primary duty to provide the website the correct information. Our website is purely designed for the use of humans and no other automated means. Any misuse of our website which violates the terms and conditions of Jsprint.com will be considered illegal and judicial action will be taken against it.   

If you are a customer and place an order on our website, you assure that you have all the necessary right, permission and authority to place an order and the company can create unique products on your behalf. You assure that you are of sufficient age to stick to the judicial proceedings if you experience anything using the website as a customer. 

Only you have the obligation to keep your password protected and controlling the access of your registered account on our website. It will be on your behalf if someone accessing your account places an order on our website. You allow access to the website to create, reuse and modify content from our website when you or anyone who have access to your account. 

In order to utilize the features and services of our website, website needs customer’s emails and names for accessing the access in future. The website has the right to ask for any other personal and business information if needed.

Only you are responsible for protecting your password and shouldn’t reveal it to anyone. In case of misuse password or access, you are responsible for any misuse of our website or customer’s information either personal or public.

  If you use our website, it shows the acknowledgment that you agree to the privacy policy of Jsprint.com. You admit that you have read and understand the company’s privacy policy and it can use your personal and business information as described in the privacy policy. 

User Comments, Feedback and Other Submissions

All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site (collectively, “Comments”), shall become and remain the exclusive property of JSPrint.com. The Comments may be used by a Covered Party in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such Comments. No Covered Party is under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make. Termination This agreement constitutes a binding agreement between you and JSPrint.com until terminated by you or JSPrint.com, which JSPrint.com may do at any time, without notice, in its sole discretion. If you become dissatisfied with the Site, your only recourse is to immediately discontinue use of the Site. Changes to Terms and Conditions We may, in our sole discretion, change, add or remove any portion of the Terms and Conditions at any time by posting new Terms and Conditions on the Site. Your continue use of the Site after such changes are posted will constitute your agreement to such changes. Changes to the Site We reserve the right, for any reason, in our sole discretion, to terminate, suspend or change any aspect of the Site including but not limited to content, features or hours of availability. We may impose limits on certain features of the Site or restrict your access to part or the entire Site without notice or penalty. Miscellaneous The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions. None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control. If any provision of the Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, then such provision shall be enforced to the maximum extent possible so as to affect the intent of the Terms and Conditions, and the remainder of the Terms and Conditions shall continue in full force and effect. The failure by either you or JSPrint.com to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of or related to the Site or the Terms and Conditions must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. All provisions in the Terms of Use regarding representations and warranties, indemnification, disclaimers, and limitation of liability shall survive the termination of the Terms and Conditions. Entire Agreement These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the “Agreement”) between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. Governing Law JSPrint.com discourages any act with or without knowing which violates any Article/section of state governing laws under which JSPrint.com is being operated and is not responsible for the unlawful act and/or implied/expressed directed from this site. How do I contact JSPrint.com? Our postal address is: ORDER TERMS AND CONDITIONS Payment All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, mailing services, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. We require each order to be fully paid, including shipping and handling fees, if applicable, before we complete an order. We will not start working on a print job until we receive the full payment. Once a print job has been approved by customer and is already “In Production”, no changes are allowed to the artwork files, job characteristics, or printing turnaround time. After a print job has been sent to production, the customer is responsible for paying the entire amount of that print job along with applicable taxes and shipping/handling fees, unless otherwise noted. Proofs If requested, an online proof will be available for your review after we have received your file upload. Actual time will vary depending on our current workload. No job will be sent to press without your approval unless waived. It is the customer’s responsibility to log in to their account and check on their proof. We are not liable for delays in the order caused by customer’s non-approval of the proof. An online proof is by no means an accurate color reproduction of your final printed piece but is the final opportunity for you to check the layout, bleeds, crops and final text. Electronic proofs do not show transparency and over print issues. Neither do they show color change from RGB or Pantone to CMYK. The proof must be treated as independent from the original submitted file and thoroughly reviewed prior to approval. It should be checked against the original file for possible errors in layout, copy, spacing, punctuation or image placement. Customer is fully responsible for all that is contained in the final approved proof. JSPrint.com offers hard copy proofs which show reasonable likeness to the final printed pieces. Such proofs are recommended for color-critical art and must be requested by the customer when the print order is made. Hard copy proofs are printed on a substrate different from the actual paper stock and while it’s main purpose is to show color, variations may occur depending on the finish selected (AQ, matte, UV) for the final print job. We do not offer hard copy proofs for art that would be printed on uncoated paper. The request for a hard copy proof may involve an additional fee and would extend the amount of time needed to complete the job. For orders where a hard copy proof has been requested, the approval must be received by JSPrint.com on or before our published cut-off times. We will make every effort to match colors in production when a hard copy proof is requested. However, it is the customer’s responsibility to determine if they need a hard copy proof with their print order. Color Accuracy JSPrint.com will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth). Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with JSPrint.com you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV coating may effect or change the appearance of the printed colors. We are not liable for the final color appearance of a UV coated product. No Liability for Errors JSPrint.com is not liable for errors in a final product caused by any of the following reasons: Overprint and Underprint Policy Due to the gang run method that JSPrint.com uses, we cannot guarantee that every order will be the exact number of items which was ordered. JSPrint.com can only guarantee that it will come within plus or minus 10% of the number of items ordered. Artwork Files Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to JSPrint.com. JSPrint.com is not responsible for any issues as to orientation or alignment of the pages of your submitted artwork. By submitting the artwork to JSPrint.com, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any “one-of-kind” transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork. Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason. Printing Turnaround Time Printing turnaround time begins once your order has been placed and your print-ready files have been uploaded to your account, attached to your printing job, and approved for printing. Printing turnaround time begins when we receive approval for your proof and full payment has been made. For printing jobs that do not have complete digital source files provided or have submitted files that are not print-ready, printing turnaround begins when we have your print-ready file(s), not from when the order was first submitted. For our Next Day Turnaround option, orders and files must be submitted by 9:00 A.M PST (12 noon EST) and proofs must be approved by 12:00 noon PST (3:00 P.M. EST), to have the item shipped out of our facility on the next business day. In other words, if you approve a proof on your Next Day Turnaround order by 12:00 noon PST on Tuesday, it will be sent out of our facility for shipping by end of business Wednesday. Otherwise, your Next Day Turnaround order placed on Tuesday would ship on Thursday. This applies to Next Day Turnaround orders only. For all other turnaround options, orders and files must be submitted by 1:00 P.M PST (4 P.M. EST) and proofs must be approved by 5:00 P.M. PST (8:00 P.M. EST), printing turnaround time begins the next business day. For example, a job for two-day printing turnaround that you submitted at 3 P.M. PST and approved by 5:00 P.M. PST on Tuesday will be shipped out of our facility by end of business Thursday. Please note that there is no production or shipping on Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, while Production Turnaround includes printing, cutting, and binding, it does not include design, mailing, or shipping transit times, and you should allow additional business days for delivery based on the shipping method you selected. The estimated production turnaround advertised on this site is based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays. Printing turnaround time for jobs with approved proofs and payment is guaranteed. The remedy for failing to meet a deadline is limited to a 20% refund for every business day of delay. Cancellation of an order based on printing turnaround time is only allowed if the customer indicates in writing (e.g., note posted to order) when placing the original order that a job in the order is time sensitive and must be shipped by target date based on printing turnaround option selected. JSPrint.com will not be responsible for shipping-related costs on orders that do not go out by the due date. Shipping Unless you choose Pick Up or Mailing Services, you need to select one of the shipping options presented to you on the Site. All shipping is currently done via carriers such as FedEx, DHL or UPS. When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For instance, a product shipped 2nd Day Air and picked up on a Thursday would be delivered by end of day Monday. Shipping transit times vary, and JSPrint.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. JSPrint.com’s responsibility is limited to preparing your printing order and turning it over to the carrier for shipping. JSPrint.com is not liable for damages which occur during shipping. We currently do not offer pick up facility. Mailing Services Customer’s mailing list(s), while in the possession of JSPrint.com is the exclusive property of the customer and shall be used only with customer’s instructions. Customer’s mailing list(s) will not be sold or offered for use to any other party, and JSPrint.com will not utilize the list for any other purpose. All mailing delivery dates are estimates, not guarantees. JSPrint.com’s responsibility is limited to preparing your mailing and completing delivery to the U.S. Postal Service (“USPS”). JSPrint.com’s responsibility ends when the job is delivered to the US Postal Service Business Mail Entry Unit. In no event shall JSPrint.com be liable for USPS performance failures or delivery delays. JSPrint.com shall be liable to rectify printing and mailing errors only to the extent of re-mailing a correction or corrected job as soon as possible, and allowable damages shall be limited to the value of the printing work performed. In no case is JSPrint.com liable for loss of business; incidental or consequential damages; or costs in excess of billing for services related to the specific job. The customer will defend and hold JSPrint.com harmless in any suit or court action brought against by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where, acting as the customer’s agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in JSPrint.com sole judgment is an infringement on a trademark, or trade name, or service mark, or copyright belonging to others, or in a suit or court action brought against for actions of the customer’s employees which may occur as a result of any mailing. Miscellaneous All complaints must be registered within 24 hours of receipt of your final printing job. If we determine that your job contains manufacturing errors and/or defects, we will rerun your job at no charge. All materials we create in producing your printed product are the property of JSPrint.com. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.

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